Something I have learned through the years is to don’t use bad companies. That is businesses that treat you unfair or badly or is just simple bad at what they do. Kayako Warning.
Some times this is not possible as with bank or post because there is no better option. However when it’s – run. Never make use of them again.
One company I actually have left and newer will use again i Kayako. Kayako supply Kayako help-desk.
Problem is that I had purchase life time free upgrade.
I will shorten the background of hours of mails and contacts to this fact: it actually was all lie. Kayako found a way out of keeping their promise. I see it as a Kayako fraud, nothing less.
I didn’t acquire the free upgrade.
This surely show that an organization begining with ethics as well as a great service get destroyed by making money. Customers are not worth anything anymore.
Greed replace ethics.
For helping everybody else not dive into trouble with Kayako I give this free advice derived from Forty years as a international business man:
Do never make any type of business with Kayako. Save your selves the trouble of purchase expensive, invest a number of staff time and company money with the chances of need to leave Kayako anyway once you get so badly treatment that you just must.